English conversations in the workplace

Is English a must-have in your work? The series “English conversations in the workplace” is a collection of phone exchanges with a customer in need of a refresher in English. A training solution you might need.

Ten topics from the workplace environment were developed during 10 phone-conversations. Sessions lasted ten to fifteen minutes and followed by a recap. The recap rewords some of the session’s minutes in simple English. It proposes a proficient way of saying things and helps frame sentences.

Should you be interested in such an exercise for you or any of your collaborators, simply use the “contact us” button at the end of the page.

Public speaking
This topic is about what to say when presenting yourself.  When in a new work environment it is usual to introduce oneself particularly when public speaking.

Face-to-face conversations
In a one-on-one discussion we have time to develop our thinking, ask questions and explain ourselves.  But in a business environment long explanations can become unproductive.

Making phone calls
Most professional calls are aimed at reaching a specific person.  The challenge is making sure the person understands what we have to say.

Meeting people socially and professionally
Meeting people socially and professionally can be both relaxing and challenging.  But usually expectations are high and so are the the emotions involved.

Feeling ill at work
Feeling ill at work is very uncomfortable. We find it hard to focus.  People around us may look and feel awkward.  As a result, we are in a sort of crisis situation.

Organizing the schedule
This session is about scheduling, organizing and planning.  Here we discuss differences between planning and scheduling.

Making small talk
Small talk is the best way to keep the conversation going without really saying much. It can a very good strategy around the coffee-machine to avoid being pulled into a never ending conversation.

Sharing bank-holiday activities
What we do during bank holidays and our spare time is something that people talk a lot about around the coffee machine and in the elevators.

Commenting on meetings
Regarding business meetings people are usually hatters or lovers.  Hatters find meetings to be a waste of time.  Lovers just love the opportunity to interact and meet.

Commenting on the results of the elections
Commenting on the elections is a hot topic right now.  Not just as small talk but also for business matters. Small talk lovers will find it hard to resist the urge to comment on politics.

Thursday, Jan. 23, 08h-12h: D622
Introduction & Syllabus
Building your job search tools - Looking for a job: introspection - Listing skills and personality traits to build your positioning statement.
Thursday, Jan. 23, 14h-18h: D622
Identifying the foundation blocks of the positioning statement: training, experience, and hobbies or extracurricular activities.
Carving out each foundation block around the S.O.A.R. method.
Friday, Jan. 24, 08h-12h: D622
The resume: the positioning statement and the S.O.A.R. method.
The resume: academic achievements, work experience, skills, and hobbies.
Friday, Jan. 24, 14h-18h: D622
The resume: the positioning statement and the S.O.A.R. method.
The resume: academic achievements, work experience, skills, and hobbies.
Thursday, Feb. 6, 09h-12h: D619
Fine-tuning the resume to fit a position.
Introducing the cover letter.
Homework (graded):
Prepare a 5 minute presentation (slide-show):
1- Present a job offer you are interested in: identify the skills required, the personality traits, etc. & analyze how you match the job description (skills, experience, and personality).
2- Present the structure of your application letter to answer the job offer selected.
3- Present the time-frame within which of your interaction with the job, from application being sent, to final interviewing process.
Thursday, Feb. 06, 14h-18h: D622
One-on-one write-up session: finalizing the job-search material.
Friday, Feb. 07, 08h-12h: D622
One-on-one write-up session: finalizing the job-search material.
Thursday, Feb. 13, 08h-12h: D622
Social Sensing & Analytics” – listening comprehension: bring your headphones and computers with a connection to the Internet.
Slide Design Principles" & Exercises
Friday, Mar. 14, 08h-12h: D622
Reading comprehension - Why do Retailers Revamp Staffing?
Thursday, Mar. 20, 08h-12h: D622
Using Mobile Technology & Sensors to Infer Human Behavior”: Listening comprehension, bring your headphones and computers with a connection to the Internet.
This is a graded assignment.
Thursday, Mar. 20, 14h-18h: D622
Job interview introduction & sessions: Each student will face a 5-minute “job interview”. This job interview will be based on the documents submitted on Feb. 6th.
See: "Conversations in the Workplace".
Friday, Apr. 11, 08h-12h: D622
Speaking in public -5 minutes per student.
=>Present yourself, explain what you are going to do during the week-end. Explain your hobbies and present where you stand relatively to the time-frame of the job you "applied" to in February.
! Each student will be engaged in an imaginary work-related dialog around the coffee machine.
See: "Conversations in the Workplace".
Friday, April 18, 08h-12h: D622
Show-rooming and competing effects in shoe retailing”: Listening comprehension, bring your headphones and computers with a connection to the Internet.
Friday, April 18, 14h-18h: D622
Final exam – reading or listening comprehension, vocabulary & grammar
Thursday, May 15, 14h-18h: D622
Final group presentations.
Study Case: A beekeeper's ambition.

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